I never needed glasses until two years ago. I am afraid of eye exams and phobic of having my pupils dilated. The doctor totally accommodated me and gave me an excellent exam. I got progressive lenses at my mom’s urging, but realized I couldn’t wear them because my distance vision is excellent so they just got in the way. I went in and they exchanged them for just reading glasses, no hassle. I’ve also been in there probably three times just to have my frames tightened up, and they do it no charge with a smile.